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Great service!
Best pet store in Anne Arundel County! Highly recommend to all pet owners. I own 3 dogs and 3 cats and I get all their food and supplies here. They have high quality food and treats for my pets and they have lots of parking. The store is clean and the staff are professional and knowledgeable. I love supporting small business and I love being able to get everything I need from one store.
Quality products, friendly and helpful staff. It’s the only place I get my pets products.
Great staff and products you can trust. They care about your pets.
Crunchies is the only place that has the type of litter I buy. They're fairly priced, friendly, and if you look close enough you can find the two shop kitties
Great selection and friendliest staff around. Extremely knowledgeable about all their products too
I only keep coming back to this pet store because the service here is impeccable. The people here are knowledgeable and very friendly. I recommend this place over and over because they do a great job of making you feel like your the only customer in the store. If I could give them 10 stars I would.
Family friendly and the best products for the furry family members.
Great selection of dog and cat food. When asked about a good brand of food for my kitten with a sensitive tummy, the suggested food worked great!
A great locally owned small business with great products and wonderful employees.
Very nice place, has a lot of different dog and cat food to pick from.
Always a great selection of healthy dog food. The staff are friendly and always offer to help carry large bags to the car.
I can always find what I'm looking for here, this time was for cute donuts and cookies for a last minute dog birthday celebration. They even had soft treats for a friend's older dog whose teeth are too worn down for regular food.
Crunches is my go-to pet supply store. They are the only local store where I can find my puppies food. Lots of other cool and fun stuff for browsing. Very friendly and laid back staff. I've made quite a few quick runs there.
I drive from DC to get to Crunches. They seem pricy if you are not used to get quality dog food. But if you already giving your pet good food they are sensibly priced more importantly they have a good selection. I strongly recommend Crunchies.
Love this place and so does my big dog
This is by far my favorite store. You won’t find customer service like this anywhere else.
Excellent place, the owner was there and gave me excellent one-on-one service and advice. The selection is fast and the pricing seems to be relatively fair. I would recommend this place.
Always a generally nice place to go to get my dog food and snacks. You can't really be miserable when getting these items for your sweet animals, right?!
I've been shopping at Crunchies for over 20 years. Very friendly and knowledgeable staff. Highly recommended!
Great selection and amazing customer service!
Excellent selection and prices. About the same price as Chewy. You also get excellent customer service. Had a few questions and the owner of the shop answered and recommended us great products. Someone was talking about expensive products on here but they’re all boutique food selections and not your run of the mill grocery dog foods. Will be doing all our pet food shopping here from now on.
They have the best quality of pet products and we have been going to them for years now for our cat's specialty food. The higher quality of food really makes a difference on their health and it is really shows, especially how their fur/coat became shiner, softer and fuller. We tend to get a mix of wet and dry food. Our cats absolutely love it and keeping our pets healthier to start with through good food and care, saves a ton on vet bills. With getting the food and products from Crunchies, we can verify that they are the actual fresh products vs ordering online which can be "cheaper" but actual authenticity of the products has been questionable. It was a waste of time and money, since none of the stuff we ever got online for "cheaper" has even smelled like the right thing, stale at best if it was the "real" product. The cats can certainly tell the difference and we have never repeated those mistakes.
Great customer service and attention to your pets' needs.
We are adopting a puppy tomorrow and wanted to get the same type of food the foster has been using. Crunchies is the only place in Crofton that sells the Frooms dog food. When I walked in, I was greeted immediately which is the first thing I look for when going into a new store. The owner was well versed in the best type of foods for a 10 week old puppy and why. I will be a repeat client. Highly recommend this store for all pet owners.
This is the go to place with the most knowledgeable staff to assist with purchases of food with proper nutrition for your pets. Excellent choices for supplements too. 5 stars!
Can't say enough good things about Crunchies! They are very helpful, provide great advice and suggestions when trying to find food that our cats will eat as kittens, adults, and "seniors" with health issues. We've been buying cat food, litter etc for over 20 years from Crunchies and have never been disappointed. They are just as competitive as online or big box stores but their staff, service, and personal recommendations is why we have continued to shop there for more than 20 years.
Very friendly.
Always love this store.
Very knowledgeable and willing to answer all questions.
Products are cheaper than other pet stores and excellent customers service.
Nice place, local good selection and the owner was very attentive and eager to help. I really can't give much higher praise than this, and it's only a quarter mile from a local PetSmart, much rather go to him than a corporate chain.
Customer Service is outstanding! Thanks for being so attentive!
Had a ball with this crew. The crew knew their stuff & was very helpful.
Not only can you find product here not in the the general pet stores... the staff is awesome. They are always will to help with any question, concerns, etc. even they are busy restocking.
Great staff, very friendly!
Can't say enough good things about Crunchies! They are very helpful, provide great advice and suggestions when trying to find food that our cats will eat as kittens, adults, and "seniors" with health issues. We've been buying cat food, litter etc for over 20 years from Crunchies and have never been disappointed. They are just as competitive as online or big box stores but their staff, service, and personal recommendations is why we have continued to shop there for more than 20 years.
I'm giving this company five stars for one reason I live in Severna Park and there are several pet stores in Severna Park, Annapolis, Pasadena and Glen Burnie Maryland but my wife will drive 30 minutes to Crofton every weekend to pick up food for our Siamese cat magician I have no clue as to what goes on inside of that place but I'm going to tell you this my wife goes where there's quality. She is a health nut. So it's only naturally that she's going to give our cat the best food and care possible so I will check out crunchies for that reason alone and that's the reason why I gave them five stars because they're getting my money lol
I looked all over for Victor's Sr dry dog food and Evanger's . . . Thank you Crunchies ordering it and making it available.
We go here every now and then to get some cat toys that are not found in petsmart or petco. It's a nice place to go. Got a bunch of free samples the last time the wife went in to get a few things.
Great experience lots of great product and friendly staff.
We really enjoy visiting Crunchies for our pet needs. Our cat, Marley, never complains when we come home with new toys and delicious food/treats. The staff are always friendly. There are even a couple of in-store four-pawed residents that say hello from time to time. We've also purchased a large scratching post here, as they have a nice collection of sturdy hand made cat furniture. Highly recommend.
Excellent place to shop for your dog. Staff are knowledgeable and friendly. Also staff are willing to discuss problems you may be having with your pet and help you find solutions for the problem. Definitely support this business.
I called them looking for a very specific brand and mix of raw dog food. They had exactly what I needed but not a huge supply on hand. I went in to pick it up and the store is pretty large with a lot of food brands and other pet supplies. I was the only person there and I spoke with the guy at the counter about my pickup that they held for me and also about getting a larger order to last a week. They took my info and the next week called when it came in and I went and picked up. So easy, so friendly, so helpful. Can't say enough for the quality products they carry and the care they give in helping customers.
Everything went well.
Crunchies has a great selection of quality products and knowledgeable staff to help you find the right products for your pets needs.
Had a variety of foods. Good Kitty and human help.
Love this place! My new store for a great variety of cat food! Julia the owner even ordered food that she did not have and contacted me once it arrived. Very friendly and knowledgeable. I prefer to support small business than order on line.
If you have a dog or cat you should definitely check out this great little gem in Crofton! Of course we are all familiar with the big box pet stores, but this is a fantastic locally owned small business. The owners are local and on site and the staff is all friendly and very knowledgeable. They offer a fantastic assortment of pet food. We went looking for different items for our three dogs. They have a nice selection of specialty dog food for that pet who is a finicky eater or on a special diet. They also have a lot of pet treats that you can purchase in bulk. We loved the idea that we could choose a few from each bin and see which ones our dogs liked the best before going back to buy larger quantities of those. They have a cooler that you can get fresh pet food from as well. Need new toys for your pet? They have a great assortment. You might not think that a small, local shop would have so much, but they do! Check them out.
Absolutely love this store! We took our family dog here his entire long life (chow Belgian sheepdog mix of 14 years) and my new husky pup to get some high quality food. The employees are so kind and knowledgeable, and recommended a great food + transition plan, plus a sample of probiotics, treats and toy! So worth patronizing here and we are happy customers of over 15 years!
Crunchies is a great pet food store, esp. for pets w/special needs diets. My cats were vomiting blood and mucus from Blue Buffalo brand cat food! So I went to Crunchies and have been getting food by FROMM and Taste of the Wild PREY line and my cats love it, no more gastric upset and injury like from Blue Buffalo brand, and when people come over and pet my cats, they mention how soft their coats are and ask me what I feed them. Crunchies special orders if needed and it arrives fairly promptly. They also have some thrift items to buy and donate that money to a rescue program, and I got a really cute chair for just $20 that someone painted and made the seating pad w/cat material, totally cute. This business is a great resource for pet owners, they even have herbal and homeopathic remedies for pet health problems.
One has to keep in mind that this is a high-end pet food store, so they are a bit pricey (even a little higher than comparable chain stores for the same products). BUT they offer a good variety of high quality food and homeopathic options. In addition all of the staff I have interacted with have been knowledgeable, helpful, and friendly - something I don't always find at the chain stores. For me, it is worth paying just a little bit more to support a local business.
Love the staff and selection.
Met Mike today and boy does he know all about healthy pets! Forget Pet Smart for your pets meals choose a healthier lifestyle for him/her and buy your pet food here.
Very helpful and interested in what I needed.
Friendly service. Large variety of cat and dog food. Pet accessories and over the counter medications for your pets.
The only place my car eats at! Great people on staff, very helpful and knowledgeable!
Everything you never knew existed. You want a healthy pet, go here. The owners know everything about pet health. The police, fire department, and rescue departments all buy from here.
Great knowledge people every time. Great healthy food that's not available everywhere
Only place that carries the Quad product, thanks alot!!!
Very very helpful
My pets love it!
Family working/owning the place were very friendly and eager to show us around. Good price on lots of interesting treats and brands I've never seen other places
The knowledge of the associates who work there and their commitment to good health is unparalleled.
great selection, good prices.
Great selection of quality pet food. Very helpful staff.
Wonderful and caring staff with huge selection!
Great prices for our poodle.
Very knowledgeable and helpful!
Been shopping here for years. The best food & people
The salesperson was knowledgeable and friendly. My first time there.
I have been shopping at Crunchies for several years. I love the selection of high quality pet food and supplements they offer. The staff is knowledgeable about pet health and nutrition and will help answer any questions you may have.
I love Crunchies, the staff are so knowledgeable and friendly and they sell so many great and healthy items for our dogs and kitties.
Awesome place for natural dog and cat food. Owners are wonderful!!
Love this place ! The staff is always friendly & helpful. The owner, Julia is extremely generous in sharing her knowledge & helps me select the BEST food & supplements for my special needs kitties. Without a doubt, they live longer, healthy happy lives thanks to Julia & Crunchies!
It's a fantastic pet store with a variety of pet needs. My 4 month old pitbull Brutus was in dog heaven
Great selection of foods and very knowledgeable staff.
Highly recommend Crunchies! My German Shepard is very itchy. I went in to crunchies looking for better food. I did a google search of foods which left my mind spinning and even more confused. I went in thinking I would get a quick recommendation and be on my way hoping whatever I bought will magically fix our issue. The gentleman on duty took the time to truly listen, asked me questions and then asked if I would mind waiting while he made a call. He then asked if I would mind talking to his manager (Julia) over the phone. Holy customer service!!!!! I am so blown away! Julia and I talked over the phone for close to 30 min! Julia walked me thru The Who, what, how, when and whys of what we needed. I have no doubt that Julia cares about my dog as if it were he own. Julia researches every brand that she carries. If she wouldn’t feed it to her own animals it doesn’t come thru her doors to be sold to others! Not only did I leave with a better product to start our healing journey BUT I left with knowledge on what to expect and when to expect it! I passed at least 2 other dog specialty stores just to go to Crunchies and boy am I glad I did! Julia never judged me when I told her the food I have been feeding my dog! She never pushed me to purchase the highest price brand. . . Actually quite the opposite. Thank you Crunchies for all you do!
Great selection of pet foods and supplies. The pictures with Santa were awesome too!
Very friendly and helpful staff! My senior dog has become more finicky about his food so I've been on the hunt to put him on a new diet. The staff at Crunchies helped me select some items to get started on a raw food diet as well as gave me tons of free samples of kibble and treats for my picky chihuahua.
Some of the most knowledgeable, kind, helpful people EVER!! They let me pick their brain to help bring my Kelly back to life! MUCH love for all they've done!
Great first-time experience. High quality food everywhere. Got our dog salmon skin and dehydrated lamb sausage. We mentioned to the guy in the counter (maybe the owner?) that our dog would sneeze in the mornings and he gave us samples of some pills. They also have a cart full of food samples and we ended up taking home one of them.
Great place to find the right foods for our furry friends!
Great staff and large selection of dog food
Great customer service! Always find what I need. Reasonably priced.
The best customer service, genuinely good people that care about your pets
Love this place. They are always so knowledgeable and friendly. The only place I shop for my dogs food and supplements. Their prices always seem to run just a few dollars cheaper than every where else.
Knowledgeable staff, great owners, helpful service have been shopping here for over 10 plus years. Quality products. Very happy all around.
Love Crunchies! They have a wonderful inventory of quality food and treats. The staff are very friendly and very knowledgeable. They are more than happy to assist you in finding the best food or product (also carry high quality supplements) for your pet. This is definitely a pet store I feel comfortable shopping in with and for my dog.
Crunchies Natural Pet Foods is the best place for your pets. Seriously, Crunchies has a great selection of natural products that will keep your pets happy. Affordable prices, great staff and ask for Mike. He knows a lot about pets. He has helped more than a few times and his advise has been right on the money. I absolutely love this place!!!!!
Wonderful staff
They have a great selection of dog foods. Helpful, knowledgeable and friendly staff to answer your questions.
Great place for animals food n good prices.
Best place to get all of your pets needs. Highly recommend you stop by.
Good store full of a good variety of high end food, treats, and supplements.
The best. Very friendly, very knowledgeable, and very helpful!!
Great selection of foods that are hard to find in stores. Convenient hours during the week.
When it comes to a place like Crunchies, there should be more than 5 STARS. I walked in for the first time a week ago after driving by for years. Almost by accident, I end up discussing a problem one of my cats has been having and how the various veterinary solutions had no effect. He asked me about the problem and had a solution he wanted me to try. He gave me a week's supply!! One week later, I was back to buy a full supply. But just my luck, they were closed. (no, they do not have big box hours - just adapt). Anyway, the owner I had not met was getting in the car to leave for the day. She asked me what I needed and I told her the above story. SHE OPENED THE STORE AND TURNED ON THE LIGHTS just so I could get some more of that miracle cure. She could not stand the idea of one of my babies continuing to suffer. Stopping at Crunchies was the best move I've made for my cats PERIOD. I will not buy big box store pet food again. It only makes sense. I don't eat big box store food, why should my cats? Thank you Crunchies. Never change.
Love this place! They are so helpful, great prices, and the only place I can find my dogs food in a bag bigger than 4lbs!!!
Love the customer service here!